Returns & Exchanges
FREE SHIPPING ON ALL RETURNS AND EXCHANGES.
Our return and exchange policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Exchanges
We offer FREE SHIPPING to exchange items for another size within 30 days of purchasing. If you need to exchange an item, please contact info@bearthepalmsc.com and we will email you a return shipping label, no charge!
Returns
To be eligible for a return on a regular priced item, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bearthepalmsc.com
Sale items
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.
